Problem: For this project we used FACETS™ and QNXT™ Planned Management Tool as part of the implementation. They are traditionally a hospital system but decided that they wanted to be a health insurance plan as well.
Solution: We provided a Project Manager to help them kick off their health plan division, this included bringing up their finance and billing system on FACETS™. We provided document management, finance, and billing implementation as well as managed the TPA (Third Party Administrator). In addition to providing PM support for the project we also served as BA and BSA. The project lasted 15 months.
Outcome: In serving as the Project Manager for this client we were able to successfully communicate the current need, mobilize the troops and make things happen and to leave them with great documentation.
Project Management, Business Analysis, Configuration